AI at Work — Healthcare Administration
ROLE-SPECIFIC TRACK
Intensity Level
APPLIED · ROLE TRACK
Operational Duration
6 WEEKS
R2 · Healthcare Admin
Enrolment
Dates announced soon
Register your interest and we'll tell you when the next cohort opens.
MODULE TRACKS
Deep-Dive Specializations
PROGRESSION PATHWAY
Badge Achievement Hierarchy
Foundation
Learner
Builder
Current Tier
Certified
Specialist
WEEKLY PLAN
Timeline // 6 weeks · 2 core + 4 role-specificWk 1-2
Shared Core (prerequisite)
AI Fundamentals & Responsible Use
Foundations of prompt engineering, tool choice, evaluation, and healthcare AI ethics.
Wk 3
Module 1
Admin & Documentation
Rewrite appointment reminders, billing notices, and admin docs safely. Define PHI and clinical-line rules. Demo: appointment message, plain-language bill, clinical escalation.
Wk 4
Module 2
Patient Content & FAQs
Build process explainers, non-clinical FAQ, translations with human review. Verify accuracy; test escalation rules.
Wk 5
Module 3
Clinic-Ops Assistant (No-Code)
Choose routine admin process; build grounded with escalation; test boundaries; document scope, PHI, and limits.
Wk 6
Capstone
Role Transformation Project
Present AI-improved process: baseline → redesign → time saved → privacy/safety proved. 5-slide pitch to clinic management.
TECHNICAL DELIVERABLES
System deployments you will depart with, fully optimized for production environments.
Forge Guarantee
“Complete the capstone with a working admin assistant and measurable efficiency gain, keeping PHI and clinical boundaries fully preserved.”
Role Transformation Project
A redesigned admin or patient-communication process with measured time/volume savings, PHI safeguards, and clinical escalation rules, presented to clinic management with impact metrics and next steps.
No-Code Clinic-Ops Assistant
A grounded, non-clinical admin assistant (FAQ, intake, or appointment-prep) with hard escalation rules for clinical queries, tested boundary scenarios, and handover documentation.
Privacy & Escalation Playbook
Documented PHI-handling rules, clinical-line boundaries, accuracy verification processes, and escalation protocols for safe, compliant deployment.