Selected work

Three operating systems we replaced.

What follows is described by sector rather than by client. That is deliberate and it is the same answer you would want if you were the client: the people who trust us with their operation did not sign up to be a case study.

Sector-only references. Named clients are disclosed in conversation.

A site office desk against windows overlooking a concrete frame under construction, with a monitor showing a colour-coded project schedule, a two-way radio on its charger, a white hard hat, a wire tray of rolled drawings and a laptop at the far end

Engagements

What was replaced.

From an Excel operation to a 35-module ERP, used daily by the whole business.

Project tracking, procurement, billing, payroll and compliance: one operating system, one source of truth.

From spreadsheet operations to a cloud ERP the whole firm runs on.

A migration from a maze of Excel files to a single cloud system, built for how the firm actually delivers work.

WhatsApp and Telegram agents that turn conversations into a working CRM.

Leads handled in the channels customers already use, captured, qualified and routed without an operator in the middle.

150+ daily users
Cloud-native · firm-wide
WhatsApp · Telegram · CRM

Before: Project tracking in one spreadsheet per site, procurement in email, billing in an accounting package that did not know about the projects, payroll in a fourth file, compliance in a folder.
After: 35 modules on one database. A purchase order raised on site appears in the project budget, the approvals queue and the accounts without anyone re-typing it. 150+ people use it every working day.
Before: Engagements tracked in scattered files, time recorded from memory at month-end, invoices built by hand.
After: A cloud ERP with a kanban engagement view, calendars, time and invoicing in one place, built around how the firm actually delivers work.
Before: Leads arriving on WhatsApp and Telegram at all hours, answered when someone was free, recorded nowhere.
After: Agents that capture, qualify and hand off every lead with a summary card, and a CRM that fills itself.

Recent builds

Running in production today.

Project, procurement and payroll on one operations dashboard.

Replaced 40+ spreadsheets and three off-the-shelf tools with a single ERP the whole business runs on.

A delivery workspace built around how the firm actually ships work.

From scattered files to a kanban-driven engagement view, with calendars, time and invoicing in one place.

An AI concierge in the channels customers already use.

Captures, qualifies and hands off leads to a human agent with a complete summary card, with no operator in the middle.

An approvals queue that knows the policy.

AI pre-classifies every PO against budget, vendor history and policy, so the director only sees what needs a call.

A bilingual voice agent that books, transcribes and routes.

Live transcription with intent detection in Arabic and English, so conversations turn straight into bookings.

Operations and reservations on the same map.

Front desk, housekeeping and F&B on one operating layer: live numbers, not last week's file.

35 modules · 150+ users
Cloud-native
WhatsApp · Telegram
AI · workflow
Voice · AR and EN
Hospitality

A mockup of an operations dashboard for a construction business, with a sidebar of modules for projects, procurement, billing, payroll and compliance, headline count tiles across the top, a six-month burn chart, a recent-activity feed and a table of projects showing phase, progress and status — Operations. Project, procurement and payroll on one operations dashboard. Replaced 40+ spreadsheets and three off-the-shelf tools.

A mockup of a delivery workspace for a services firm, laid out as a kanban board with columns for planning, in progress, in review and done, each card carrying a client, a date and a progress bar, under tabs for engagements, calendars, time and invoicing — Delivery. A delivery workspace built around how the firm actually ships work. Kanban engagement view, calendars, time and invoicing in one place.

A mockup of a procurement approvals queue, each purchase order listed with its supplier, value and delivery date, an AI classification badge reading either matches budget or flags over budget, and approve, hold, reject or escalate buttons beneath — Approvals. An approvals queue that knows the policy. AI pre-classifies every PO against budget, vendor history and policy.

A mockup of a bilingual voice agent on a phone screen mid-call, showing a live waveform, a call timer marked Arabic and English, a running transcript of caller and agent turns, and a detected-intent line reading book viewing — Voice. A bilingual voice agent that books, transcribes and routes. Live transcription with intent detection in Arabic and English.

A mockup of a messaging concierge thread on a phone, the agent answering a property enquiry and asking two qualifying questions, with a lead-qualified summary card at the foot giving budget and move-in timeline ready to hand to a person — Chat. An AI concierge in the channels customers already use. Captures, qualifies and hands off leads with a complete summary card.

The detail is available in conversation, including who, and usually including an introduction if the fit is close enough to be worth your time.

If something here looks like your operation, the fastest next step is to show us the part that hurts rather than the part that photographs well.

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